Dashboard

Overview of support ticket activity

Total Tickets

6

Open

3

In Progress

1

Resolved

1

Critical

1

SLA Breached

2

By Category

Bug2
Billing2
Feature Request1
Account1

🚨 Urgent Tickets

Charged twice for March subscription

Tom Nguyen · tom.nguyen@startupxyz.com

SLA BreachedHighIn Progress

Login page returns 500 error

Sarah Chen · sarah.chen@acmecorp.com

SLA BreachedCriticalOpen

Recent Tickets

View all →
SubjectCustomerStatusPrioritySLA
Export to CSV not including all columnsLinda ParkWaiting on CustomerMedium4/24/2026
Can I upgrade mid-cycle?Marcus LeeResolvedLow4/23/2026
Charged twice for March subscriptionTom NguyenIn ProgressHighâš  Breached
Requesting dark mode for dashboardAisha PatelOpenLow4/25/2026
How to set up SSO for our org?James RiveraOpenMedium4/24/2026