Dashboard
Support ticket overview
Total
6
Open
3
In Progress
1
Resolved
1
Critical
1
SLA Breached
5
Urgent
Recent Tickets
View all| Subject | Customer | Category | Status | Priority | SLA |
|---|---|---|---|---|---|
| Export to CSV not including all columns | Linda Park | Bug | Waiting on Customer | Medium | Breached |
| Can I upgrade mid-cycle? | Marcus Lee | Billing | Resolved | Low | 4/23/2026 |
| Charged twice for March subscription | Tom Nguyen | Billing | In Progress | High | Breached |
| Requesting dark mode for dashboard | Aisha Patel | Feature Request | Open | Low | Breached |
| How to set up SSO for our org? | James Rivera | Account | Open | Medium | Breached |
| Login page returns 500 error | Sarah Chen | Bug | Open | Critical | Breached |